Join Arena Rewards

Make every stay more rewarding. Join Arena Rewards and enjoy exclusive member benefits every time you stay with us. Signing up takes less than a minute. Start today!

• Members-Only Rate - save up to 15% on direct bookings
• Exclusive discounts on selected in-house services
• A welcome gift during your stay

Getting rewarded is easy. Just follow these five simple steps:

1. Sign up for Arena Rewards.
2. Activate your membership.
3. Save your digital membership card to your Wallet.
4. Show your membership at check-in.
5. Earn Overnights and unlock exclusive benefits.

Moving up through the membership levels has never been easier. Simply book your stay directly with Arena Collection, Arena Hotels, Arena Campsites, Arena One 99 Glamping, Arena Grand Kažela Campsite or Arena Franz Ferdinand Nassfeld to collect qualifying Overnights. The more Overnights you collect, the higher your membership level becomes - and the more exclusive benefits you unlock.

Start enjoying rewards from your very first stay.

Arena Rewards Program Benefits by Membership Level

Why to become a member?

Arena Rewards loyalty program offers valuable benefits at 28 participating properties across Croatia, Germany, Hungary, Serbia and Austria, including hotels, self-catering apartments, campsites and luxurious glamping resorts, from the moment you join. Unlock members only rates, enhance your stay with discounts on selected in-house services. Benefits increase as you reach new levels, therefore: more stays mean more benefits!

Arena Rewards Program Benefits by Membership Level

Participating Properties

Hotels

• Arena Franz Ferdinand Nassfeld
• Arena Hotel Holiday
• TUI Blue Medulin
• Grand Hotel Brioni Pula, A Radisson Collection*
• Park Plaza Histria Pula*
• Park Plaza Arena Pula*
• Park Plaza Belvedere Medulin*
• Park Plaza Nuremberg*
• Radisson RED Berlin Kudamm*
• art’otel Cologne*
• Park Plaza Berlin*
• art’otel Berlin Mitte*
• Park Plaza Budapest*
• Radisson RED Belgrade*
• Guest House Riviera

Resorts

• Arena Verudela Beach Apartments
• Park Plaza Verudela Pula*
• Splendid Resort
• Horizont Resort
• Ai Pini

Campsites

• Arena Grand Kažela Campsite
• Arena One 99 Glamping
• Arena Stoja Campsite
• Arena Stupice Campsite
• Arena Medulin Campsite
• Arena Indije Campsite
• Arena Runke Campsite
• Arena Tašalera Campsite

Properties marked with an asterisk (*) participate partially in the Arena Rewards loyalty program. AHG reserves the right to amend the list of participating properties at any time.

 

Discounts in F&B Outlets Participating in the Loyalty Program

Members can enjoy discounted prices (according to their membership level) in the following F&B outlets participating in the loyalty program, regardless of the property in which they are staying:

• Bar & Restaurant Lungomare – Park Plaza Belvedere Medulin
• Secondi burger bar – Verudela Avenue

To receive the discount, members must present their digital loyalty card upon arrival / when ordering.
If the member uses the service in the property where they are staying, the bill may be settled immediately at the outlet or charged to the room.

 

If the member uses the F&B outlet in a property where they are not staying, the bill must be settled immediately at the outlet and room charging is not possible.

Discounts on Wellness Services in Participating Wellness Centres

All members may use wellness services at discounted prices (according to membership level) in the following wellness centres, regardless of the property they are staying in:

• Senseas Arena – Park Plaza Arena Pula
• Senseas Belvedere – Park Plaza Belvedere Medulin
• Senseas Histria – Park Plaza Histria Pula
• SPA One4You – Arena One 99 Glamping
• Gemma Di Brioni – Grand Hotel Brioni Pula, A Radisson Collection Hotel

Before using the service, members must contact the wellness centre, identify themselves with the digital loyalty card, and book an appointment.

If the member uses wellness services in the property where they are staying, the bill may be paid directly at the wellness reception or charged to the room.

If the member uses wellness services in a property where they are not staying, the bill must be settled immediately at the wellness reception and room charging is not possible.

About the programme

What is Arena Rewards?

Arena Rewards is Arena Hospitality Group's loyalty programme that rewards guests for direct bookings and stays at participating properties. Membership is free, and benefits grow with the number of Overnights you achieve.

How do I join?

You can register online at www.arenarewards.eu or through the app. After registering, you receive a digital loyalty card, which you should use for every direct booking and for identification at reception.

Is membership free?

Yes, joining Arena Rewards is free of charge.

When is my membership activated?

After you receive the activation email, set a password and add the digital loyalty card to your mobile device's wallet.

Do I get a physical membership card?

No. The Arena Rewards card is available exclusively in digital form, through your mobile device's wallet.

What is the Arena Rewards member interface?

The Arena Rewards member interface is accessible through our official websites. It lets you become a member and manage your profile, including viewing special offers and checking the number of Overnights you've collected.

Membership tiers

What membership tiers are there?

The programme has four tiers: Light, Silver, Gold, and Platinum. Your tier is determined by the number of Overnights you've achieved at participating properties.

How many Overnights are needed for each tier?

Light is the starting tier from the moment you join. Silver is reached at 10 or more overnights, Gold at 31 or more overnights, and Platinum at 61 or more overnights.

How long does my tier last?

Your tier is valid for 2 years from the date of your last check-out.

Do overnights from before I joined count?

No. Overnights only start being recorded from your registration date, regardless of how many times you stayed with us before joining.

How Overnights are earned

How do I collect room Overnights?

You start collecting room Overnights only after you've successfully activated your loyalty membership and added the loyalty card to your wallet. All bookings made through our official website, our call centre, or at reception count.

Which bookings count toward Arena Rewards?

Only direct bookings, made through our official website, our contact centre, or directly at reception. Bookings made through intermediaries (booking platforms, agencies, and tour operators) do not earn Overnights or benefits.

Who earns the Overnights if I'm travelling with family or friends?

Overnights and benefits are credited only to the reservation holder, who must be a registered member and physically present during the stay. The loyalty card is personal and cannot be used by anyone else.

How are Overnights recorded?

At check-in, please show your digital loyalty card for identification. Overnights from your stay are credited to your profile automatically within 48 hours of check-out.

How long do I have to report Overnights that weren't added to my profile?

Eligible Overnights that are missing from your profile must be reported within 60 days of check-out. Please contact our customer support at [email protected]

 

Benefits

What benefits do I get as a member?

Depending on your tier, benefits include a discount on accommodation rates, access to special offers, wellness discounts at properties with their own wellness centre, and early check-in / late check-out subject to availability. A full overview of benefits by tier is available in the Terms of Use.

Is early check-in / late check-out always available?

This benefit is available to Gold and Platinum members, subject to availability at the property. It is not available during July and August. The exact time is arranged with the property's reception.

How do I get the F&B discount, and at which outlets?

Identify yourself as a member and show your digital loyalty card at the outlet where you'd like to use the benefit. A list of participating F&B outlets is available in the Terms of Use on this website.

How do I get the wellness discount, and at which outlets?

Identify yourself as a member and show your digital loyalty card at the outlet where you'd like to use the benefit. The wellness discount is available at properties that have their own wellness centre; a list of participating properties is available in the Terms of Use on this website.

 

Is the booking price always the same online and at reception?

Prices depend on the booking channel and current demand, so they may vary slightly. We recommend booking through our website while logged into your Arena Rewards account, so your discount is automatically applied to the best available rate.

What is the Arena Rewards €100 Stay Reward?

Silver, Gold, and Platinum members who achieve 21 or more Overnights in a calendar year receive a €100 credit toward accommodation at a participating property in the following calendar year. This reward is not available at the Light tier. The credit is personal and non-transferable, and cannot be exchanged for cash or other services. Find out more in the Terms and Conditions.

Refer a Friend

How does Refer a Friend work?

When the person you refer enters your loyalty number during their own registration and completes their first direct stay, 2 bonus Overnights are credited to your account. Read more in our terms and conditions about this benefit.

Account and membership

Can I transfer my membership to someone else?

No, membership is personal and non-transferable, including between family members. Anyone who wants to earn benefits needs their own Arena Rewards account.

How can I cancel my membership?

You can cancel your membership at any time, without giving a reason, by sending a cancellation notice to [email protected].

Who can I contact with further questions?

For any questions not covered by this FAQ, feel free to contact us through the contact form on www.arenarewards.eu, or speak to reception at the property where you're staying.

Official websites

Arena Rewards applies to direct bookings made through the following official websites:

• Arena Collection
• Arena Hotels
• Arena Campsites
• Arena One 99 Glamping
• Arena Grand Kažela Campsite
• Arena Franz Ferdinand Nassfeld

This FAQ is a summary of the most common questions. For the full, legally binding programme terms, please see the Arena Rewards Terms of Use at www.arenarewards.eu.

TERMS OF USE – General Information

Arena Rewards is the loyalty program of the Arena Hospitality Group (Arena Hospitality Group d.d., Smareglina 3, 52100 Pula, VAT number: 47625429199; hereinafter: AHG), in which members receive instant rewards depending on the number of nights spent in participating properties.

AHG is the owner of the Arena Rewards brand and, as such, holds the copyright to the loyalty program. AHG is also the owner of the properties participating in the loyalty program.

AHG is responsible for ensuring and providing the program reward to each member according to their membership level.

Participating properties:

Hotels

• Arena Franz Ferdinand Nassfeld
• Arena Hotel Holiday
• TUI Blue Medulin
• Grand Hotel Brioni Pula, A Radisson Collection*
• Park Plaza Histria Pula*
• Park Plaza Arena Pula*
• Park Plaza Belvedere Medulin*

Resorts

• Arena Verudela Beach Apartments
• Park Plaza Verudela Pula*
• Splendid Resort
• Horizont Resort
• Verudela Villas
• Arena Kažela Apartments
• Ai Pini
  
  

Campsites

• Arena Grand Kažela Campsite
• Arena One 99 Glamping
• Arena Stoja Campsite
• Arena Stupice Campsite
• Arena Medulin Campsite
• Arena Indije Campsite
• Arena Runke Campsite
• Arena Tašalera Campsite

Properties marked with an asterisk (*) participate partially in the Arena Rewards loyalty program.

AHG reserves the right to amend the list of participating properties at any time.

Definitions

• Client: a natural person who is not yet a member of the Arena Rewards loyalty program and has not accepted the Terms of Use, but meets all conditions to become one.
• Member: a person who has joined the Arena Rewards loyalty program, accepted the Terms of Use, and is entitled to the program benefits depending on their membership level.
• Stay: the period between check‑in and check‑out at a property participating in the Arena Rewards loyalty program.
• Night (Room night): the unit value obtained by a member’s overnight stay in one of the properties participating in the Arena Rewards loyalty program, which can be exchanged for Arena Rewards program benefits.
• Membership level 1 – Light: the first membership level, from the moment of joining and accepting the Terms of Use up to 9 collected nights; valid for 3 years from the last check‑out at any participating property.
• Membership level 2 – Silver: the second membership level, from 10 to 30 collected nights; valid for 3 years from the last check‑out at any participating property.
• Membership level 3 – Gold: the third membership level, from 31 to 60 collected nights; valid for 3 years from the last check‑out at any participating property.
• Membership level 4 – Platinum: the fourth membership level, with more than 61 collected nights; valid for 3 years from the last check‑out at any participating property.
• Arena Rewards virtual card: a virtual card containing the unique Arena Rewards membership number assigned to the client after membership activation, serving as proof of membership. The card is non‑transferable.

Arena Rewards user interface accessible via Arena Hotels, Arena Campsites, Arena One 99 Glamping, Arena Grand Kažela Campsite or Arena Franz Ferdinand Nassfeld enabling clients to become Arena Rewards members and existing members to manage their profile. User interface functions include:

• editing personal data and interests
• viewing stay history and upcoming stays
• viewing special offers
• checking the status of “refer a friend”
• checking the number of collected nights

Becoming and Being a Member

Any natural person over the age of 18 who has an e‑mail address may join the Arena Rewards loyalty program in the following ways:

1. by completing all mandatory fields in the application form within the Arena Rewards user interface
2. via the Arena Hospitality Group contact centre (telephone: +385 52 529 400 or +385 52 600 600)
3. at the reception of a participating property (excluding properties marked with “*” under “Participating properties”) by completing all mandatory fields in the application form and signing it personally

Mandatory fields:

• first name
• last name
• e‑mail address
• city
• country
• date of birth
• interests

Regardless of the method chosen to join the Arena Rewards loyalty program (via the Arena Rewards user interface, by telephone or at the reception of a participating property), the membership is activated only after receiving and activating the activation e‑mail sent to the client following the completion of all mandatory fields in the application form. It is necessary to complete all mandatory fields in the application form and to activate the membership.

If personal data submitted in the application form are incorrect or incomplete, the member will not be able to use the benefits provided by the Arena Rewards loyalty program.

Membership in Arena Rewards is free of charge.

A member may cancel their membership at any time and without justification by sending a cancellation notice to: [email protected]

Membership is individual, meaning that the member cannot collect nights by booking additional accommodation units for friends or family; nights are collected only for stays during which the member, as the booking holder, is present.

If two or more members share one accommodation unit, only the booking holder collects nights.

Collected nights are cumulative, but members who have been inactive for more than 3 years will automatically be transferred to membership level 1 – Light.

Any fraudulent use of Arena Rewards membership will result in immediate termination.

COLLECTING NIGHTS

Members collect room nights:

• for each overnight stay in any property participating in the loyalty program, exclusively if the reservation is made directly via AHG official websites (Arena Hotels, Arena Campsites, Arena One 99 Glamping, Arena Grand Kažela Campsite or Arena Franz Ferdinand Nassfeld), via the AHG Contact Centre and/or directly at the reception of a participating property (excluding properties marked with “*” under “Participating properties”)
  
• for each “Refer a Friend” action, the member collects two additional nights. If an existing member refers a friend to join Arena Rewards and make a booking directly through AHG official websites (Arena Hotels, Arena Campsites, Arena One 99 Glamping, Arena Grand Kažela Campsite or Arena Franz Ferdinand Nassfeld), the referring member receives two additional nights with the status “pending”, visible in the user interface. After successful registration and activation of membership, each member receives a virtual membership card via e‑mail. The membership number is always visible in the user interface. Members may copy and share their membership number with friends. When filling in the application form, the new client can enter the membership number of the referrer and thus become a referred member. Once the referred member completes their first overnight stay, the referrer’s two “pending” nights are added to the total number of collected nights. 

Depending on the number of collected nights, members are assigned a membership level which grants access to the benefits defined for that level.

Eligible nights are collected through:

• direct reservations made via Arena Hotels, Arena Campsites, Arena One 99 Glamping, Arena Grand Kažela Campsite or Arena Franz Ferdinand Nassfeld
• reservations made via the Arena Hospitality Group Contact Centre (by e‑mail and/or telephone)
• reservations made directly at the reception of a participating property (excluding properties marked with “*”)

To collect eligible nights, the member must identify themselves during the booking process as follows:

• for direct online bookings: by logging into Arena Rewards with the member’s e‑mail address and proceeding with the reservation
• for bookings via the Contact Centre: by providing the membership number and/or the e‑mail address
• for bookings made at the reception of a participating property (excluding “*”): by presenting the digital loyalty card with QR code

Stays that do NOT qualify for collecting nights:

• booked through online travel agencies
• booked through tour operators
• booked through online sales portals
• flat‑rate guests in Arena Campsites
• guests staying on flat‑rate parcels
• bookings made using special reservation codes issued by AHG

Members may book more than one accommodation unit and use the applicable membership discount (depending on their level) for the entire reservation.

All other benefits based on membership level are individual and may be used only by the booking holder.

If two or more members share one accommodation unit, only the booking holder collects nights.

Nights are collected only while the booking holder is physically present during the stay.

If the member reaches the next membership level when making a new reservation, benefits of the new level apply only during the next stay, starting 24 hours after the last check‑out.

Collected nights are updated within 24 hours after check‑out and are visible in the Arena Rewards user interface.

In case of cancellation or no‑show, the number of collected nights remains unchanged.

Arena Rewards Program Benefits by Membership Level

Nights achieved	1-9	10-30	31-60	61 +
Membership level	Light	Silver	Gold	Platinum
Special member rates	5% discount	8% discount	10% discount	15% discount
Member-only offers	●	●	●	●
Refer a friend	●	●	●	●
Discount on F&B services*	-	10% discount	10% discount	10% discount
Discount on wellness services in participating wellness centres	-	10% discount	10% discount	10% discount
Early check-in and late check-out			●	●
Welcome gift				●
"100 EUR" Stay Reward*	-	100 €	100 €	100 €

*Discount on F&B services at participating food & beverage outlets: Restaurant Lungomare Belvedere Medulin and Restaurant Secondi Verudela Pula.

*€100 Stay Reward: Members who stay 21 nights or more within a single calendar year at AHG properties participating in the Arena Rewards program are entitled to a €100 reward. The reward can only be used as a credit towards accommodation expenses in the following calendar year at any AHG hotel participating in the Arena Rewards program. It is non-transferable, cannot be exchanged for cash, and cannot be redeemed for any other service or monetary value.

Special member rates apply to:

Hotels: booked unit(s) on a room‑only, bed‑and‑breakfast or half‑board basis.

Apartments, villas, mobile homes and glamping tents: booked unit(s) on a room‑only, bed‑and‑breakfast or half‑board basis.

Pitches: booked unit(s) + persons.

All additional services used during the stay are charged according to the applicable price list.

Note: Flat‑rate guests in Arena Campsites cannot join the Arena Rewards loyalty program.

Member‑only offers include exclusive offers, exclusive content and Secret Deals, which are periodically sent to members by e‑mail and/or displayed in the user interface under “Special Offers”. Each offer may have specific time and capacity limitations.

Refer a Friend is an additional way of collecting nights. For each referral, the member collects two additional nights. If an existing member refers a friend to join Arena Rewards and make a booking directly via AHG official websites (Arena Hotels, Arena Campsites, Arena One 99 Glamping, Arena Grand Kažela Campsite or Arena Franz Ferdinand Nassfeld), the referring member receives two additional nights with the status “pending”, visible in the user interface. After successful registration and activation, each member receives a virtual membership card via e‑mail. The membership number is visible in the user interface. The member may copy and share the membership number with a friend. When completing the application, the new client can enter the referrer’s membership number and thus become a referred member.

Once the referred member completes their first night, the referrer’s two “pending” nights are added to the total number of collected nights.

Discounts in F&B Outlets Participating in the Loyalty Program

Members can enjoy discounted prices (according to their membership level) in the following F&B outlets participating in the loyalty program, regardless of the property in which they are staying:

• Bar & Restaurant Lungomare – Park Plaza Belvedere Medulin
• Secondi burger bar – Verudela Avenue

To receive the discount, members must present their digital loyalty card with QR code upon arrival / when ordering.
If the member uses the service in the property where they are staying, the bill may be settled immediately at the outlet or charged to the room*.

* Note: charging to the room is not available for guests staying in:

• pitches at Arena Grand Kažela Campsite
• apartments at Kažela,Horizont or Splendid Resort

If the member uses the F&B outlet in a property where they are not staying, the bill must be settled immediately at the outlet.
Room charging is not possible.

Discounts on Wellness Services in Participating Wellness Centres

All members may use wellness services at discounted prices (according to membership level) in the following wellness centres, regardless of the property they are staying in:

• Senseas Arena – Park Plaza Arena Pula
• Senseas Belvedere – Park Plaza Belvedere Medulin
• Senseas Histria – Park Plaza Histria Pula
• SPA One4You – Arena One 99 Glamping
• Gemma Di Brioni – Grand Hotel Brioni Pula, A Radisson Collection Hotel

Before using the service, members must contact the wellness centre, identify themselves with the digital loyalty card with QR code, and book an appointment.

If the member uses wellness services in the property where they are staying, the bill may be paid directly at the wellness reception or charged to the room.

If the member uses wellness services in a property where they are not staying, the bill must be settled immediately at the wellness reception.
Room charging is not possible.

Early Check‑In and Late Check‑Out

Available to Gold and Platinum members subject to availability.

Members must request early check‑in and/or late check‑out during reservation or at the latest upon arrival.

If available, the request will be approved.

This benefit is not valid in July and August.

Welcome Gift - Available to Platinum members upon arrival.

“100 EUR” Stay Reward - Guests who stay 21 nights or more within one calendar year in AHG properties participating in Arena Rewards are entitled to a €100 reward. The reward may be used exclusively as a credit for accommodation costs in the following year in any AHG hotel within the Arena Rewards program. It cannot be transferred to other users nor exchanged for cash or any other service or value and is valid only for eligible stays completed from 1 January 2026.

CHANGES TO THE ARENA REWARDS LOYALTY PROGRAM RULES

AHG reserves the right to amend the Arena Rewards loyalty program rules as well as the terms of participation in the Arena Rewards loyalty program at any time. In such cases, AHG will take into account the interests of the loyalty program members and will inform them of all changes related to the loyalty program via e‑mail.

AHG reserves the right to discontinue the Arena Rewards loyalty program.

All reasonable measures will be taken to ensure that members are informed in a timely manner about any changes or discontinuation of the loyalty program. AHG will not be liable for any losses or damages that may arise as a result of the aforementioned changes. The discontinuation or amendment of the loyalty program does not constitute grounds for members to claim compensation.

Upon discontinuation of the loyalty program, membership in the program automatically terminates.

Any disputes between AHG and a member regarding the implementation of the loyalty program or the provisions and application of these Rules will be resolved amicably.
Failing that, Croatian law applies and disputes shall be resolved by the court having jurisdiction over the seat of AHG.

Personal Data Protection

Controller

Arena Hospitality Group d.d., Smareglina 3, 52100 Pula (“AHG”), VAT: 47625429199, in its capacity as controller, processes your personal data within the Arena Rewards loyalty program.

Personal data is collected for the business purposes of AHG, i.e., for the implementation of the Arena Rewards loyalty program through which the guests of Arena Hospitality Group accommodation facilities in Croatia and Austria are rewarded.

Registration in the loyalty program

Entry into the Arena Rewards program is based solely on your consent, in the following ways:

1. by completing all mandatory fields in the application form in the Arena Rewards user interface
2. via the AHG Contact Centre (+385 52 529 400 or +385 52 600 600)
3. at the reception of a participating property (excluding properties marked “*” under “Participating properties”) by completing all mandatory fields in the application form and signing it personally.

Personal data collected (mandatory for joining the program):

• first name
• last name
• e‑mail address
• city
• country
• date of birth
• interests

Data relating to first name, last name and e‑mail address are processed by AHG based on its legitimate interest for the purposes of direct marketing, namely informing you of special offers (discounts, etc.), news, amendments to the program rules, and providing valuable content via e‑mail. You may object at any time and free of charge to the processing of personal data for direct marketing purposes, including profiling to the extent related to such marketing. In such cases your data will no longer be processed for this purpose.

If you no longer wish to receive such content by e‑mail, you may contact: [email protected], or click the unsubscribe link included in every marketing e‑mail (newsletter) sent to you by AHG.

AHG de‑personalises the provided data (gender, city, country) and may use them for statistical purposes.

By joining the loyalty program, you may grant AHG explicit consent to process the aforementioned data and additional optional data — telephone number and mobile number. In that case, AHG processes such data for further profiling and to inform you by e‑mail about personalised content (special promotions related to points/nights, special offers, special discounts, special events, etc.). If you no longer wish AHG to inform you about personalised content and to have your data processed for profiling to the extent related to such direct marketing, you may withdraw consent at any time and free of charge by e‑mailing [email protected], or by clicking the unsubscribe link contained in each personalised e‑mail sent to you by AHG. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

If you have not given or have withdrawn such consent, you will receive only general messages that are not selected based on your individual interests.

AHG may use de‑personalised data for statistical purposes.

To complete registration and join the Arena Rewards loyalty program, you must confirm the activation e‑mail that will be sent to your e‑mail address.

With whom we share your data

Retention period

Personal data are stored for the entire duration of your participation in the Arena Rewards loyalty program.
Upon termination of membership or discontinuation of the program, if it is not replaced by a new one, personal data and other data related to membership are deleted, unless they must be stored for a certain period under applicable regulations; in that case, the data will no longer be processed for other purposes.

Your rights

At any time, you have the right to request from AHG in writing: access to personal data, rectification, erasure (“right to be forgotten”), restriction of processing, data portability, and the right to object to processing.
If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.
In addition, you have the right to lodge a complaint with the supervisory authority — Agencija za zaštitu osobnih podataka, Selska cesta 136, 10000 Zagreb (more at www.azop.hr).

All complaints, requests and questions regarding the protection of your personal data may be sent to AHG in writing to the Data Protection Officer at:
Arena Hospitality Group d.d., Smareglina 3, 52100 Pula or by e‑mail to [email protected].